Control, compare and communicate: designing control charts to summarise efficiently data from multiple quality indicators

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Control, compare and communicate: designing control charts to summarise efficiently data from multiple quality indicators.

Summarising the complex data generated by multiple cross sectional quality indicators in a way that patients, clinicians, managers and policymakers find useful is challenging. A common approach is aggregation to create summary measures such as star ratings and balanced score cards, but these may conceal the detail needed to focus quality improvement. We propose an alternative way of summarising...

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ژورنال

عنوان ژورنال: Quality and Safety in Health Care

سال: 2005

ISSN: 1475-3898,1475-3901

DOI: 10.1136/qshc.2005.014456